If the machine gives you a ticket:
Take the ticket (you will need it to identify the entry lane when you pay)
At the exit, go to a manned lane or a lane for all payment methods with an intercom, which will be signalled with this logo
Show your ticket and your badge to record the transaction.
If you do not have a ticket, use the intercom to request assistance and follow their instructions.
If this happens several times and your badge is correctly positioned on the windscreen, you should probably request a replacement. In this case, request a replacement under the "Replace a defective badge" section in your
that there is no specific message telling you that your
has been temporarily suspended in your
You can also replace your badge immediately in one of our